From: Paul Marais [mailto:xxxx@ausaero.com.au]
Sent: Monday, 19 July 2010 4:19 p.m.
To: Carolyn Stein
Subject: COMPLIMENT
Importance: High
Hi Carolyn,
Just a quick note to compliment your team on the professional way in which they packed and loaded our household last week Monday to Wednesday at 20 Flora Place. I was especially impressed with the way in which Kristal conducted the coordination and arrangements. A special thank you to Ollie for being friendly and doing a very good job at packing. Not forgetting Tim, Doug, Joe and Zac who also did a great job and complimented the team.
Please extend our compliments and appreciation to them since they were great at making our move easier!
Best regards,
Paul
Paul MARAIS
Manager Quality & Training
Civil Helicopters
AUSTRALIAN AEROSPACE LTD
616 Comper Street, Bankstown Airport, NSW, 2200, Australia
Private Bag 51, Milperra, NSW, 1891, Australia
From: Judith Hickton [mailto:xxxx@xtra.co.nz]
Sent: Sunday, 18 July 2010 7:28 p.m.
To: Chris Kerr
Subject: From Riverhead to Helensville
Hi Raymond and Chris, thank you for the great crew ( Tim, Sara, George, Makim and Nev ) who made my move from Riverhead
to Helensville so easy, taking any worries I may have had away. Very professional, caring and friendly, did their
job perfectly. How great to have such good staff!! Once again Thank You!!
Regards, Judith
From: Johanne Egan [mailto:xxxx@xtra.co.nz]
Sent: Sunday, 18 July 2010 3:39 p.m.
To: Chris Kerr
Subject: Re: 117930 World Moving & Storage Ltd Booking Confirmation
Hi Chris,
Just wanted to say thank you very much for organising my move to Takapuna last week. It all went well. The people who did the move were fantastic - friendly and went above and beyond. I really appreciate it.
Thanks to Nev, Sam, Christal and Jordon
I will certainly recommend you all to anyone moving.
Sincerely
Johanne Egan
From: angelica bagsic [mailto:xxxxxx@yahoo.co.nz]
Sent: Wednesday, 30 June 2010 12:07 p.m.
To: Chris Kerr
Subject: JOB WELL DONE!!!!!!!!!!!
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Hi Chris,
Just dropping you a note to say hello and to let you know how your team carried out the job, very efficient and I'm totally satisfied, and to say "nice doing business with you". Zach and Ollie(?spelling) deserved a BIG pat on the back.
Kind Regards,
Angelica
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From: Stephanie Hamilton [mailto:xxxxx@yahoo.co.nz]
Sent: Tuesday, 29 June 2010 9:53 p.m.
To: Chris Kerr
Subject: Re: #116771 - Shipment to Sydney
Hi Chris
Thanks for your message. We gave a cheque to Erina today. I also would like to say that Erina, Doug and Sam and the other guys who came today were all absolutely fantastic. They were friendly, helpful, hardworking and very professional. Erina was also really lovely yesterday when she first arrived as I was feeling very emotional and stressed about the packing and moving.
I assume we now just wait to hear from you when our container is ready for delivery in Sydney and hopefully we will have a house ready to move into over there soon.
Thanks again
Stephanie Hamilton
From: Pam Hamilton [mailto:xxxxxx@saleslinkgroup.co.nz]
Sent: Monday, 21 June 2010 10:49 a.m.
To: Chris Kerr
Subject: Thomas and the team
Hi Chris,
Just wanted to drop you a line and let you know that we were really impressed with Thomas and his team of burly men (Pati, Hays, Doug, Jordan and Chance) in their help with our office move last Friday.
They were prompt in turning up and were always courteous and mindful of very stressed people (namely me haha)
They were very helpful when our desks collapsed and expert in putting them back together again for us.
We are very happy with how World have handled our move right from the obtaining the quote to the actual move.
So thanks again Chris and team you made our move stress free.
Regards,
Pam Hamilton
Account Coordinator
E: xxxxxxx@saleslinkgroup.co.nz
From: Binning, Murray [mailto:xxxxxxxx@fire.org.nz]
Sent: Monday, 21 June 2010 8:26 a.m.
To: Chris Kerr
Subject: Furniture move
Hello there Chris
Last Monday Nev & Doug delivered my daughters furniture to my house in Taupaki Auckland from storage in Dunedin. (Andrea Binning)
I found there friendly attitude and care when moving the furniture into the house an excellent example and advertisement for you company, and just wanted to record that fact with you.
Cheers Murray Binning.
From: xxxxxxx@sensient-tech.com
Sent: Tuesday, 15 June 2010 6:51 p.m.
To: Chris Kerr
Subject: Re: #116741 - Shipment to Melbourne
Hello Chris,
How are you, hope all is well. Chris just wanted to send this email through.
What seems to be a very stressful time for us in relocating the family and the household to Melbourne Australia, especially the thoughts of packing our house, organise Freight on both side of the Tasman while at the same my wife and I are working and looking after the kids. Thank you Chris and your Company, the two gentlemen that came over to pack up everything, the manner they conducted themselves the way they packed everything with care, as well as moving everything, I'm speechless, please pass on our Thank you to those two Gentlemen, sorry I can't remember their name, not only that the way you kept us informed on the whole move.
And also the Team in Melbourne, keeping me informed as the status of the container, Chris you must pass on our Thank you to the Melbourne team, Customer service, the two Gentlemen that delivered the container at 45 Abbey road, Narre Warren South, they made the move that morning a breeze, they unloaded everything as well as unpacking and putting the beds together and taking the cardboard boxes away. I will definitely recommend World Moving to anyone, Top Job...
On behalf of the Mareva,family, Thank you Chris, Auckland team, Melbourne team and World Moving.
Regards
Nga Mareva
Business Manager
Sensient Flavours & Colours - Australia
www.sensient-tech.com
Flavourful & Colourful Solutions - We bring life to products!
From: Gregory Cooper [mailto:xxxxxxxxcooper@gmail.com]
Sent: Tuesday, 15 June 2010 8:13 p.m.
To: Colin Holloway
Subject: Removal 117383
This is just a quick email to express my appreciation and thanks to Kristol, Joe and Ollie for the friendly and highly professional way they evacuated my apartment of nearly all my worldly possessions today.
They arrived spot on 8.30am and even managed to find a park right outside the building door which is a minor miracle in itself. Each member of the team introduced themselves, shook my hand and after a quick chat about what needed packing set to work with what can only be described as military precision.
Having never done an international move of this magnitude I was a bit nervous but they totally put me at ease and I retired to my bedroom with my laptop and the cat and let them do their thing. By 1pm everything was wrapped, recorded and ready to go with no fuss and a great deal of care.
Kris kept me informed of exactly what was going on and everyone had a smile, even after having to deal with two flights of stairs and no lift.
A big thanks to Carolyn as well for the initial visit and following up all my questions so quickly.
It's so great to see a New Zealand company doing everything so well.
Regards
Greg Cooper
Raymond,
We will be completing the appraisal shortly however I wanted to email you directly. I am serving in the Royal New Zealand Air Force and have moved the family seven times in 17 years (including four international moves). Generally we have to work through a specific moving company as dictated by Defence policy however for our latest move we were allowed some flexibility. This is the first time that we have used your company and unfortunately I was not in country with the shipment arrived so my wife had to work with your people on her own. However, I worked closely with Southern Winds International in the USA.
Southern Winds proved to be excellent and provided a level of service which exceeded many of our previous experiences. I was very happy with the quality and of their work. While I was not present when the container arrived in NZ, I did have regular contact with Teresa Anaru.
Teresa Anaru proved to be friendly, professional and extremely competent in answering all our questions and resolving a couple of issues for us. The delivery team who arrived on the day provided a level of service which we have NEVER encountered before. Their attention to detail, hard work and friendly manner made the onerous task of unpacking a pleasant experience for my wife. Your team were, in a word, awesome.
Please accept my heartfelt thanks and appreciation. You can be justifiably proud of your team. We have at least four more families to move back to NZ in the near future and I have highly recommended your company to each of them.
Regards
Marty
J G Martin
Squadron Leader
Royal New Zealand Air Force
P-3 Systems Upgrade Project
From: Justin Smith [mailto:****@capitolsigns.co.nz]
Sent: Monday, 31 May 2010 11:47 a.m.
To: Colin Holloway
Subject: RE: 117625 Local quote and booking to Orewa
Hi Colin
Just a quick email to say thanks for the move on Friday.
Chance and the team did an awesome job taking care where needed and were extremely hard working.
My Wife and I were very happy and to have the whole move done in one day. An unbelievable effort considering the amount of gear they had to move.
Piano, cabinets, tables, a whole lot of furniture not to mention the 160 odd boxes we had packed.
Overall the guys made a very stressful day for us go very smoothly.
Makes a huge difference to what we’ve experienced in the past.
Thanks again and happy to recommend World to anyone looking for professional movers.
Rest Regards
From: Christina Lee [mailto: *****@proedge.co.nz]
Sent: Wednesday, 19 May 2010 11:42 a.m.
To: Anne Langford
Subject: RE: documents
Hi Anne,
I’m very impressed with your capable, professional and friendly two ladies who came packing my boxes this morning!! Definitely highly recommended!!