Satisfied Customers

From: Madalina Dunaev [mailto:xxxx@gmail.com]
Sent: Friday, 13 January 2012 8:00 p.m.
To: Marshall Bird
Subject: Re: 131331 World Moving & Storage Ltd Booking Confirmation

Good afternoon Marshall,

I just wanted to write you a note to say that i was very very happy with the boys this morning. They moved very fast and they took really good care of my stuff, great loading skills. Great service ! We are really pleased.

Please let me know how to proceed with payment  (final amount and bank account please ).

Also please book us again for the 19 Jan to take our stuff out from storage and move them into the property on Rxxxx Road. This time we will probably need the truck around 1 pm (to be confirmed later in the week).

Cheers,

Madalina

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_From: Brid [mailto:xxxx@hotmail.com]

Sent: Tuesday, 13 December 2011 11:52 p.m.
To: Colin Holloway
Subject: Re: 127090A World Moving & Storage Ltd Booking Confirmation for Saturday 10th December and start time of 8.30am

Hi Colin.

I just wanted to let you know the guys you sent for Sat were outstanding - the best we have had! Please can you let their boss know how happy we were with them - is it Raymond?

Many thanks,

Bridgette

Sent from my iPhone

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From: Bruce Arnold [mailto:xxxx@gmail.com]

Sent: Saturday, 3 December 2011 11:53 p.m.
To: Chris Kerr
Subject: from Arnold

Hi Chris

Bruce and I want to thank you and to say how pleased we were with "World Moving" for the whole operation in transporting our furniture from Orewa to Brisbane.

The guys that helped pack were marvellous and very efficient.

I also want to thank you for your unending patience with our many questions.

Regards

Diane and Bruce Arnold

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From: Deborah [mailto:xxxx@gmail.com]

Sent: Sunday, 20 November 2011 8:53 AM

Subject: Re: Delivery

Hi Niki,

Just wishing to thank you for your assistance with getting my gear delivered here in Perth. I had expected it around Xmas, so your call and email was a fantastic surprise. Your customer service has been fantastic, and the guys that dropped the gear off were great too.

Everything was it great order, and we were so happy to see all the stuff that I had forgotten about. my daughter especially.

In future I will have no hestitation to use your services again, and recommend to others.

Have a great day,

Deborah Leggett

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From: Elaine Salisbury (ADHB) [mailto:xxxx@adhb.govt.nz]

Sent: Tuesday, 22 November 2011 12:21 p.m.
To: Colin Holloway
Subject: RE: 130267 Removal quote to Laingholm

Good afternoon Colin

I wanted to Thankyou for the great removal service provided by World moving and storage. The guys arrived early were polite, professional and pleasant with humour that made my transition much easier. Please pass on my thanks to Kevin, Zach and Levi. They did a really good job.I will be pleased to recommend your service to family and friends.

Kind regards

Elaine Salisbury

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_From: debbie rowley [mailto:xxxx@yahoo.com]

Sent: Monday, 14 November 2011 2:15 p.m.
To: Raymond Dobbe
Subject: 84 Bayswater Ave, Bayswater Auckland

Good Afternoon Raymond

We had a moving pick up today from your company and it was Joe and Jason that were here doing the job.

I would just like to say those two guys are an asset to your company.  They were very professional and lovely to deal with. You are very lucky to have a couple of guys like that out on the road representing your company. I must also say they looked very professional but most of all they were just super friendly and like I said prior very professional.  I just showed them what needed to be moved and they just got in there an did it.  .

People are very quick to complain these days and often we dont do the opposite when we have great service so I just wanted to do that as I think the guys deserve a wrap! I have used other moving companies in the past and the staff have been a bit of a joke to be honest.

Once again thank you and I am very glad I chose World Moving as our international movers.

Kind Regards

Debbie Rowley.

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From: xxxx@slingshot.co.nz [mailto:xxx@slingshot.co.nz]

Sent: Tuesday, 8 November 2011 3:49 p.m.

To: Carolyn Stein

Subject: Re: 123307 Invoice from World Moving

Hi Carolyn,

Firstly, we want to thank you for your awesome service and communication since we first met you in March this year. The boys, Shane and Leva (sorry if spelt incorrectly), for their tiresome role in the packing they endured on Friday.

Excellent and awesome job by both.

Thanks again Carolyn for everything.

Kris & Eita Henderson

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From: Rebekah Nolan [mailto:xxxx@bigsky.co.nz]
Sent: Tuesday, 18 October 2011 2:17 p.m.
To: Raymond Dobbe
Subject: Rundle move - Seabreeze to Merani

Hi Raymond,

Just letting you know I paid the account of $1,680.00 via Internet banking today.

The guys you booked for us were fantastic; efficient, careful and good humoured. After our previous disappointing experience with another moving company it was great to be looked after by World again. Please pass on our thanks to the guys.

I hope to not have to move again for a while, but I would definitely call you again and happily recommend World to anyone.

Kind regards,

Rebekah Nolan

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From: Marek Pulawski [mailto:XXXX@monolithelectronics.com]
Sent: Tuesday, 4 October 2011 10:13 p.m.
To: Teresa Anaru
Subject: Re: 129078

Hi Teresa,

Thank you for great job today, your guys did pack me on the way to AU 4.5y ago and now they have unpacked me :). I must tell you that your service is professional and great.

Thank you again.
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From: MAHADEVA, Ramesh [mailto:xxxx@aainsurance.co.nz]
Sent: Monday, 11 July 2011 3:27 p.m.
To: Teresa Anaru
Subject: RE: 125371 World Moving & Storage

Good afternoon Raymond & Teresa

Firstly, please accept my apologies for the extremely late response.

Although it’s taken me some time the reason that I fully intend to complete that document is that I felt your staff did a superb job both on the day & with respect to keeping me informed prior to the delivery.

Having spent many years in a heavily service focused industry myself, I am acutely aware of how fundamentally important this is & therefore wish to acknowledge the fantastic job which World Moving did & the friendly manner in which they delivered this service.

I assure you that I will complete the survey & for you very shortly.

Thank you for your patience & all your assistance.

Kind regards

Ram Mahadeva | Home Technical Team Leader

AA Insurance Limited
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From: Emma Pullar [mailto:xxxx0@yahoo.co.nz]
Sent: Sunday, 25 September 2011 8:18 a.m.
To: Raymond Dobbe
Subject: Re: 124036 World Moving & Storage

Hello Raymond,

I hope you are well and I want to say thank you for safely delivering our shipping to the UK.

Our Children were ecstatic to get their things and we have now settled in nicely.

Again thank you for your hard work and patients and I would like to use your company again.

Kind regards

Emma Pullar

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From: HELMA [mailto:xxxx@lincolnbakery.co.nz]
Sent: Tuesday, 6 September 2011 9:16 a.m.
To: Yodette Teau
Subject: RE: World Moving & Storage Ltd

Thanks Yodette,

As per usual you lot did a great job.

Wonderful friendly group of people you sent to us..........always pleasant.

Thanks heaps.

You have a good day.

Cheers,

Helma

Office Manager

Lincoln Bakery Ltd

Ph:   836-2207

Fax: 838-7786

Email: xxxx@lincolnbakery.co.nz

Web: www.lincolnbakery.co.nz

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From: Peter Unsworth [mailto:xxxx@gmail.com]
Sent: Monday, 22 August 2011 9:09 a.m.
To: Marshall Bird
Subject: Re: 128195 World Moving & Storage

Hi Marshall,

Thanks again for your email.
We would like to go ahead with your company for the move, fantastic customer service has a lot to be said for.
I am not sure of the next step, should we just organise our goods for packaging and collection on around the 1st Sept?

Thanks again.

Peter

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From: Ziggy & Sonja Eichholz [mailto:xxxx@gmail.com]
Sent: Saturday, 20 August 2011 12:49 p.m.
To: Marshall Bird
Subject: Thank You

Hi Marshall,

I would like to convey my heartfelt thanks to your team that loaded our stuff on Thursday. Halley and Joe were a delight to work with and went out of their way to assist me in what could have been a very stressful day.

I would have no hesitation to recommend your firm to friends who may do the jump across the Tasman in future.

We are sure things will go the same once the stuff gets delivered.

Kind Regards

Sonja and Ziggy Eichholz.

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